Versand

DELIVERY LOCATIONS & TIMES

 We ship with DHL.

We deliver to:

  • Germany
  • EU Zone 1 which includes: Austria, Belgium, Denmark, France, Luxembourg, Netherlands, Poland, Monaco
  • EU Zone 2 which includes: Hungary, Italy, Slovakia, Slovenia, Spain, Sweden
  • EU Zone 3 which includes: Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania
  • Non EU Zone 1 which includes: Switzerland & Liechtenstein

 

We can check deliveries to other countries on request, for that please contact us via E-Mail customercare@evaken.eu .

 

Delivery Times Germany

DHL Standard Delivery to Germany takes approx. 2 - 4 business days & DHL Express Delivery approx. 1 – 2 business days.

The prices stated on the product pages include statutory VAT and other price components. These will be calculated at the end of the Check Out.

 

All other delivery times outside of Germany vary depending on the location. For order tracking information, please contact us.

 

Delivery Times to the European Union Zone 1, Zone 2 & Zone 3

DHL: The shipping fee for deliveries within the European Union varies according to country and excludes the statutory value-added tax.

The prices stated on the product pages include statutory VAT and other price components.

 

Delivery Times to Non EU Zone 1

DHL: The shipping fee for deliveries outside the European Union varies according to country.

Customs fees are the responsibility of the buyer.

The prices stated on the product pages include statutory VAT and other price components.                    

 

TAXES & IMPORT DUTY

Please note that international orders ( non EU ) may be subject to import duties and taxes, these costs are the responsibility of the customer.

 

AVAILABILITY & DELAYS

Products on our site are subject to availability and delays may occur that are outside of our control.

Consequently, any dates specified for delivery are therefore approximate only.

  

DAMAGED & REJECTED GOODS

As the customer you must inspect the goods within a reasonable time after their receipt; you’ll be deemed to have accepted the goods unless you notify us within 7 days that the goods are rejected. (This does not affect your statutory rights.)

If you have not notified us as above, we’ll consider the products as being of satisfactory quality, and may not accept any rejected items at a later date.

 

We want you to receive your EVAKEN goods in perfect condition – as they left us. If goods purchased from us through this website have been damaged in transit we will refund or exchange them. Return any damaged or unsatisfactory items to us in their original packaging within 7 days of receiving them, see more information here: Return & Refund Policy.

 

EVAKEN GmbH

Im Steig 6

72202 Nagold

Germany

customercare@evaken.eu